BASIC CONDITIONS
1. DESCRIPTION OF SERVICE PROVIDED
We are providers of Internet services and offer to users and members a site that allows owners to publish advertises of tourist accommodation or short stay and also prospective tenants are advised to contact the owners by providing the reservation. We are not an estate agent and do not act as intermediaries or as agents, but as a hostel our service is based on the information we get from accommodation and the owners.
We offer several options on this website for the owners, details are shown in sections named [SHOW DETAILS]:
- Custom Management
- Standard Management
2. BOOKING
Payments are made through safe payment so online or by telephone.
To make an online reservation booking holder must necessarily be the same as the cardholder who paid for it. El customer / tenant, when making a reservation, accepts an agreement directly with the accommodation you have chosen and will be charged to your credit card an amount of 10% of the total as a payment for reservation services. Then we will confirm the reservation by providing all necessary data and exact address of contact for your arrival. The rest of the amount or the bail (if any) will be paid to the owner by the way he has set when you arrive the shelter, or any other payment arrangement they have agreed.
3. CANCELLATION
The amount of the reservation will not be returned to the client in any case, although this may cancel the reservation and apply the amount paid for other stocks, with the following restrictions:
- - Cancellations notified 30 days or more in advance will be refunded with 90% of the amount paid.
- - Cancellations notified within 15 to 30 days will be refunded with 50% of the amount paid.
- - Cancellations notified less than 15 days in advance will lose the total amount paid for the booking
- In no event shall the amount deducted be less than € 20 as a payment for the costs incurred.
- The customer bears the costs of reimbursing bank.
4. REQUIREMENTS TO ACCEPT THESE TERMS
You must be 18 years or older, or be an emancipated minor or to have legal parental and / or guardian permission and be fully qualified and competent to enter into these Terms and Conditions. In any case, you must be older than 13 years, since Pontega site was not designed for younger than 13 years.